Ergocom VRHub Terms and Conditions of Membership and Website Use 

Last updated: 7th January 2026 

  1. AboutErgocomVRHub 

Ergocom VRHub is a membership website and community providing vocational rehabilitation training and resources.   

  1. Acceptance of Terms

By creating an account, subscribing as a member, and/or accessing Ergocom VRHub, you agree to be bound by these Terms and Conditions (“Terms”) and all policies referenced herein, including our Privacy Policy and Community Guidelines.  

  1. Account Registration & Security

You must provide accurate, complete registration information and keep it updated. You are responsible for safeguarding your login credentials and all activities under your account. Accounts are individual and non-transferable unless you have an organisational license. Notify us immediately of any unauthorised access or security breach. 

  1. Membership Plans, Billing & Renewal

Details of membership tiers, pricing, and benefits are set out on the Ergocom VRHub website and may change from time to time. Memberships renew automatically (monthly/annually) unless cancelled prior to the renewal date. Refunds are governed by our Refunds & Cancellations Policy; certain digital services may be non-refundable once accessed. 

  1. PermittedUse of Ergocom VRHub Resources (Members-Only) 

All resources including courses, training materials, toolkits, templates, videos, community posts, and event recordings, are for active members only. Ergocom VRHub grants you a personal, non-exclusive, non-transferable, revocable license to access and use resources solely for your professional development and practice within your current role, and only while your membership is active. You must not share, repost, republish, sublicense, resell, or otherwise distribute Ergocom VRHub content to non-members or publicly without express written permission. 

  1. Prohibited Conduct

You must not misuse Ergocom VRHub resources, circumvent access controls, or enable non-member access. Do not upload unlawful, discriminatory, infringing, or harmful content. Reverse-engineering, scraping, or bulk-downloading content is prohibited. 

  1. Professional Advice Disclaimer

Ergocom VRHub content is for education and professional development only. It is not clinical advice, medical diagnosis, legal advice, or a substitute for independent professional judgement. 

  1. Intellectual Property

All content on Ergocom VRHub is owned by Ergocom or our licensors. Except as expressly licensed, no rights are granted to reproduce, adapt, or create derivative works. 

  1. User-Generated Content & Community

You may post content subject to community guidelines. Do not share confidential client information or personal data without lawful authority and consent.

Download the Community Guidelines here

10. Data protection and Privacy

Ergocom VRHub processes personal data in accordance with our Privacy Policy and applicable laws (e.g., UK GDPR, Data Protection Act 2018). 

  1.  Continuing Professional Development (CPD)

Where CPD credits or certificates are offered, you are responsible for verifying acceptance by your professional body. 

  1.  Third-Party Services

Ergocom VRHub may integrate third-party platforms. Use of such services is subject to their terms. 

  1.  Availability, Maintenance & Changes

We aim to provide reliable access but do not guarantee uninterrupted service. We may update, modify, or remove content or features. 

  1.  Compliance, Audits & Enforcement

We may conduct checks to ensure compliance. Misuse may result in suspension, termination, or legal action. 

  1.  Fees, Taxes & Refunds

Prices are exclusive of applicable taxes unless stated. Refunds follow our Refunds & Cancellations Policy. 

Download our Refunds & Cancelation Policy here

  1.  Termination & Effects

On termination, your license to use Ergocom VRHub resources ends. You must delete any downloaded materials not expressly permitted to retain. 

  1. Indemnity

You agree to indemnify and hold Ergocom VRHub harmless from claims arising from your breach of these Terms. 

  1. Accessibility & Inclusion

We strive to provide accessible content. Please contact us for reasonable adjustments. 

  1. Governing Law &Jurisdiction

These Terms are governed by the laws of England and Wales.  Courts of England and Wales shall have exclusive jurisdiction. 

  1. Dispute Resolution & Complaints

Please contact admin@ergocom.co.uk for complaints or dispute resolution. 

  1. Notices & Contact

Official notices may be delivered via email or posted on the website.  

  1. Definitions

Resources: Ergocom VRHub content including training modules, templates, toolkits, videos, live sessions, recordings, and community materials.